Terms of Service

By buying from our website you agree to the following terms and policies"

  • For packages Under 1 lbs we use First Class Mail. 
  • For packages heavier than 1 lbs, we ship USPS priority. We also insure every package over $100 at no cost to you. You are responsible to ask and purchase a heat-pack according to weather conditions.
  • Any and all claims made through USPS must be made by the buyer, our company will assist you with any claim as much as we are able. The final responsibility relies with the buyer.
  • We are not responsible for any error on the carriers fault- crushed package, lost package, delayed package or any other errors. Once the package leaves our facility the liability is on the buyer.
  • Any problem you have with the package needs to be reported to me within 8 hours of the delivered time stamp from USPS.
  • If we HealthySuccs have made an error we do not offer refunds we will offer replacements or an open credit. Exceptions can be made depending on the circumstances.
  • When purchasing from us you are agreeing to these terms and conditions and you understand the inherent risk of having living plants shipped to you in the mail. Leaves do get damaged some roots will have die off this is all normal when shipping plants. Our company will be here to assist you in any if you need help acclimating your new plant.
  • These terms are final as soon as the package has been shipped through USPS and the tracking # has been created and scanned into the system